Windows Installer

[Nocturnal]

Every time I right click on something this Windows Installer box comes up
and it asks me to put in my Office XP Professional with Front Page CD as it
is looking for some file off of that CD. How do I fix this so that it does
not look for this particular file?

[Torgeir Bakken (MVP)]

Post by Nocturnal
Every time I right click on something this Windows Installer box comes up
and it asks me to put in my Office XP Professional with Front Page CD as it
is looking for some file off of that CD. How do I fix this so that it does
not look for this particular file?

Hi

Most likely it is Windows Installer doing an on-demand installation...

See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc


If you are running Windows XP (or have access to a Windows XP computer,
you can copy MSIZAP.EXE over to your Win2k computer):

If a product code is listed there and this product is not really installed,
MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
the support tools installation package (on your WinXP CD) with some additional
documentation included in suptools.chm (installed by suptools.msi).

It will remove all Windows Installer entries for a product key that you feed
it with.

Note that if MSIZAP.EXE is used incorrectly it can affect other applications
on the machine.

Based on the documentation in
http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp

this is what you should run:

msizap T {product code}

an example:
msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}


Alternatively, for a more user friendly interface to MSIZAP.EXE ,
take a look at this article:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

[George Hester]

Did you put the CD-ROM in when it askled you to? That should fix it.

Why does it do this? - Well it turns out that Windows Installer technology
uses many ways to determ,ine if the original install is still in it original
state. What this means is if a change to the application's configuration
was made outside of the Windows Installer technology, it will ask for the
install media to "fix" the issue. Sometimes you want to make a change that
is outside of the Windows Technology and if that is the case you'll just
have to deal with it or stop using the application. It's an "enhancement" I
do not like and so therefore I stay away from Applications that hassle me in
this way.

--
George Hester
_________________________________

Post by Nocturnal
Every time I right click on something this Windows Installer box comes up
and it asks me to put in my Office XP Professional with Front Page CD as it
is looking for some file off of that CD. How do I fix this so that it does
not look for this particular file?
--
Nocturnal